Privacy Policy

Introduction

At JB Group LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you provide us with your personal details, including when you sign up to receive SMS messages from us. By providing your information, you agree to the practices outlined in this policy.

1. Information We Collect 
We may collect and store the following information:

  • Personal Information: This includes your name, phone number, and any other details you provide when signing up for services or communicating with us.
  • Usage Information: We may collect data on how you interact with our services, such as response rates and opt-out preferences.

2. How We Use Your Information
We use your information to:

  • Send important updates and reminders relevant to your tenancy or services.
  • Respond to inquiries and provide customer support.
  • Improve our services and ensure compliance with regulations

3. Information Sharing
We DO NOT sell or share your personal information with third parties for marketing purposes. We may share your information with:

  • Authorized service providers who help us send SMS messages and manage communication.
  • Legal entities as required by law, in response to legal processes, or for the protection of our rights.

4. Data Security 

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Your Rights and Choices
You can opt out of receiving SMS messages at any time by replying “STOP” or “HELP” to any message or contacting us directly. Message and data rates may apply. Message frequency may vary. For questions or concerns regarding this Privacy Policy, please contact us at [email protected].

6. Changes to this Privacy Policy 
We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.

7. Text / SMS Marketing

If you choose to opt-in to SMS communications from JB Group LLC, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to JB Group LLC or our affiliated businesses, as well as information related to your orders and account.

Consent to Receive Automated Messages

You understand that consent to receive automated messages is not a condition of purchase or use of JB Group LLC’s services. Messages may include but are not limited to, order confirmations, updates, and special offers.

Frequency of Messages

Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.

Opt-Out and Support Options

You may opt out of receiving text messages at any time by texting “STOP.” Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text “START” to receive SMS messages again. For assistance with the messaging service, text “HELP” or contact [email protected]

Wireless Carrier Rates and Services

Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality

We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to JB Group LLC.

Contact Us 
For questions about this Privacy Policy, please contact us at [email protected].